Marshfield Clinic Marshfield Center - Providence Directory
Urgent Care • Marshfield, WI
Ratings by platform
- Birdeye (Aggregate of Google reviews): 3.9 out of 5 stars (728 reviews)
- Marshfield Clinic Marshfield Urgent Care (Birdeye/Google): 2.7 out of 5 stars (15 reviews)
- Better Business Bureau (BBB): 1.33 out of 5 stars (Not explicitly stated total count, but listed as having multiple customer reviews)
What patients say
Patients praise
- Some patients report positive interactions with staff and doctors
Common complaints
- Billing issues, including high costs, overcharging, and difficulty resolving charges
- "Bait and switch" billing practices in urgent care (billing as ER)
- Dissatisfaction with medical care and dismissiveness from providers
- Poor customer service and communication difficulties
In patients' words
"My interaction with staff and doctors was great but they do a bait and switch on you from a billing perspective. Because the Urgent Care is run out of the ER, you are charged the copay price for ER services instead of Urgent Care..."
— Birdeye/Google Review"This doctor dismissed my blood pressure of 223/112 and REFUSED to give me any meds to help lower it."
— BBB Customer Review"Had a 'call' with the nurseline that was condescending and about as unproductive as can be."
— Birdeye/Google ReviewMore clinics in Marshfield
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Patients praise: Some positive interactions with specific clinical staff and doctors · Occasional satisfaction with the quality of care received from specific providers.
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Patients praise: High overall satisfaction ratings (typically 4.7 to 4.9 out of 5) for podiatry providers at Marshfield Medical Center. · Patients report high levels of provider clarity in explaining problems and treatment plans..
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Patients praise: Compassionate and friendly staff · Effective pain relief and competent procedures.
Home - Mapleleaf Dental | Marshfield, WI
Patients praise: friendly, professional, and knowledgeable staff · efficient and timely appointments.
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