Substance Use Treatment & Recovery - Marshfield Clinic
Substance Use Treatment • Marshfield, WI
Ratings by platform
- Birdeye (general health system reviews): 3.9/5 stars (728 reviews)
- Marshfield Clinic (specific addiction psychiatry provider): 4.7/5 stars (67 ratings)
What patients say
Patients praise
- High patient satisfaction ratings for specific providers in addiction psychiatry
- Appreciation for the recovery coach program and the support of peers with lived experience
- Programs are often viewed as compassionate and helpful for those seeking resources
Common complaints
- Concerns regarding billing processes, including coding errors and collections practices
- Customer service complaints, particularly related to wait times and responsiveness
- Occasional reports of perceived dismissive or unproductive interactions with staff
In patients' words
"The goal is to provide that sober companionship for somebody, to walk alongside somebody who is navigating that recovery world. And really to provide hope to somebody who may have lost that in their journey."
— Marshfield Clinic Health System Community Health Manager"Too lazy to submit claims to insurance, do no explain any charges, total ignorance with dealing with them. Billing department cannot answer questions as they don't have a clue about anything!!!"
— Patient review on PissedConsumerMore clinics in Marshfield
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