Aspirus Clinic - Marshfield

Patients praise

• Specific providers praised for compassion, active listening, and expertise
• Helpful and kind nursing and support staff in some interactions
• Welcoming environment in certain clinic visits

Common complaints

• Difficulty scheduling appointments and long wait times
• Poor communication between medical providers and systems
• Rudeness reported by some staff or nurse triage lines
• Billing and accounting concerns
• Perceived decline in quality of care within certain health networks