Pharmacy Care, Refills & Mail Order
Pharmacy • Marshfield, WI
Ratings by platform
- Better Business Bureau (Marshfield Clinic general): 1.33/5 (BBB) (Not specified, multiple complaints cited)
- OpenGovNY (Chippewa Falls pharmacy): 4.4/5
What patients say
Patients praise
- Convenient mail-order prescription services with recurring refills
- Helpful and knowledgeable pharmacy staff in many instances
- Efficient, kind, and professional care reported by some patients
- Accessibility of pharmacy services via app, in-person, or remote video consultations
- Comprehensive services including medication reviews, safety checks, and secure medication disposal kiosks
Common complaints
- Frustrating wait times for prescription fulfillment
- Communication delays and lack of responsiveness to patient inquiries
- Concerns regarding medication back-ordering and availability
- Reports of poor customer service and billing/pricing dissatisfaction at the clinic level
- Perceived lack of empathy or judgment from providers regarding pain management
In patients' words
"Great staff and convenient. Limited to service for Security Health Customers and Marshfield Clinic patients which I wish would change, but otherwise no complaints."
— Loc8NearMe Review (March 2022)"This pharmacy is really frustrating. An hour and a half ago, I was told a prescription would be in 15 min."
— Yelp Review (June 2026)"Always great at sending your medicine through mail !!! takes 1-2 days"
— Loc8NearMe Review (March 2022)More clinics in Marshfield
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