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Family Medicine • Marshfield, WI
Ratings by platform
- Birdeye (Aggregate): 3.9 out of 5 stars (728 reviews) (728 reviews)
- Better Business Bureau: 1.33 out of 5 stars (BBB Customer Reviews)
- Birdeye (Chippewa Falls Location): 3 out of 5 stars (104 reviews) (104 reviews)
What patients say
Patients praise
- Official online platform provides doctor profiles with reviews and ratings to help patients select providers
- Availability of same-day appointments, virtual care options, and online scheduling for primary care
- Large, integrated health system with extensive provider coverage and specialties
Common complaints
- Concerns regarding billing practices, including claims of overcharging, fraudulent billing, and difficulties obtaining refunds
- Reports of poor customer service and communication, particularly with the billing department and nurse lines
- Dissatisfaction with the quality of care, access to medications, and appointment availability or cancellations
In patients' words
"The bill for my urgent care visit was astronomical! ... Marshfield Clinic was nearly double all averages and nearly triple what [competitor] charges to see a PA."
— BBB Customer Review"Had a 'call' with the nurseline that was condescending and about as unproductive as can be."
— Birdeye ReviewMore clinics in Marshfield
The Hearing House by Beltone – Marshfield Office
Patients praise: kind and understanding staff · professional service.
The Hearing House: Hearing Care
Patients praise: Professional and knowledgeable staff · Helpful and friendly customer service.
Podiatry Clinic
Patients praise: High overall satisfaction ratings (typically 4.7 to 4.9 out of 5) for podiatry providers at Marshfield Medical Center. · Patients report high levels of provider clarity in explaining problems and treatment plans..
Pain Management Hudson WI - Interventional Pain Rice Lake WI
Patients praise: Compassionate and friendly staff · Effective pain relief and competent procedures.
Home - Mapleleaf Dental | Marshfield, WI
Patients praise: friendly, professional, and knowledgeable staff · efficient and timely appointments.
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