Behavioral Health, Psychiatry & Psychology | Marshfield Clinic
Behavioral Health • Marshfield, WI
Ratings by platform
- Official Marshfield Clinic website (via Press Ganey): Typically between 4.6 and 4.9 out of 5 based on Press Ganey surveys (Varies per provider (e.g., 38 to 153+ ratings per provider profile))
- Better Business Bureau (BBB): 1.33 out of 5 (average of 12 customer reviews) (12 customer reviews)
What patients say
Patients praise
- High patient ratings for individual behavioral health providers (often 4.5+ out of 5)
- Positive feedback on provider communication, empathy, and involvement in treatment decisions
- Transparency in publicly sharing provider-specific survey results
- Emphasis on individualized and patient-centered care approaches
Common complaints
- Concerns regarding billing practices and payment processing
- Frustration with administrative responsiveness and customer service
- Reports of being unable to access care due to insurance type (e.g., Badgercare) or primary care physician requirements
- Complaints about perceived lack of empathy or professionalism in certain administrative staff
In patients' words
"There is no greater tool in medicine than hearing the patient's story and concerns so that I can be sure I address their needs."
— Dr. Daniel Jurczyk (Psychiatrist, Marshfield Clinic)"The power of listening and validating experience is stronger than any medication that can be prescribed."
— Rachel P. Chenoweth, DNP (Behavioral Health Nurse Practitioner)"BEWARE: If you are signed up/are clicked on texts and emails for bills, they start counting down 120 days to collections from the date they sent you those texts and emails, and not by your paper statements. This is unfair billing practices."
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