Sports Medicine & Orthopedics | Grant County Hospital
Orthopedics • Marion, IN
Ratings by platform
- Momentary Labs / CMS HCAHPS: 3 out of 5 stars (based on 551 surveys) (551 patient surveys)
- U.S. News & World Report: 87% willingness to recommend (N/A)
- U.S. News & World Report (specific to Dr. Daniel J. Edwards): 5 out of 5 stars (21 reviews)
What patients say
Patients praise
- Many individual providers, including orthopedic surgeons, are highly regarded and recommended by patients
- General patient satisfaction with nurse communication and hospital cleanliness compared to national benchmarks
- High percentage (ranging from 59% to 87% depending on the source and timeframe) of patients willing to recommend the hospital
Common complaints
- Patient reports of poor communication and perceived uncaring attitude by staff and some physicians
- Isolated reports of facility cleanliness concerns and inadequate supplies in patient rooms
- Significant, widely reported historical legal and ethical controversy regarding a former OB-GYN physician (Dr. William Moore) and allegations that the hospital ignored related complaints
- Some patient survey metrics regarding medication communication and responsiveness falling slightly below national averages
In patients' words
"Dr Clark and his staff listen to anything I said and answered any question that I asked... were very thorough made it an overall wonderful experience."
— Healthgrades Patient Reviews"Very, very poor. Disgusted. Patient went in for a colonoscopy... Broken TP dispenser in patient room... Rushed out. Thoughtless & uncaring."
— User Review on a-better-place.com"In the lawsuit, the women also accuse Marion General Hospital of ignoring these complaints."
— 21 Alive News report regarding legal proceedings against a former physicianMore clinics in Marion
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