Behavioral Health, Mansfield
Mental Health • Mansfield, OH
Ratings by platform
- Birdeye (Mansfield Counseling): 4.9/5 (306)
- Tebra (Healing Hope Behavioral Clinic LLC): 5.0/5 (285)
- Birdeye (Mind-touch Psychiatry Care): 4.5/5 (31)
- Healthgrades (Jennifer Roberts-Clayton, NP): 4.7/5 (61)
- Rehab.com (Catalyst Life Services): 3.6/5 (145)
What patients say
Patients praise
- Professional and compassionate staff interactions
- Effective clinical care leading to life-changing results for some patients
- Efficient administrative practices such as text reminders
- Feeling safe and understood in a supportive environment
Common complaints
- Perceived lack of empathy or feeling judged by providers
- Concerns regarding rushed appointments and over-reliance on medication management
- Difficulty with administrative processes, including mismanaged appointments, communication delays, and insurance acceptance issues
- Frustration with being discharged or feeling unwelcome after expressing acute mental health concerns
In patients' words
"Words can’t express how impactful the IOP program was for me—absolutely life-changing. The staff created a safe, supportive space where I felt understood and never judged."
— Review for Connections Wellness Group Mansfield"I felt rushed and unwelcome. The Dr seemed unsympathetic. I even experienced a panic attack during my visit triggered by the questioning."
— Review for Connections Wellness Group Mansfield"They missed managed my appointments, left me with out medication—its damn near impossible to get a call back the same day."
— Review for Catalyst Life Services – The Center"In my experience, the care felt rushed, overly medication-focused, and lacking the thorough evaluation needed for accurate diagnosis."
— Review for Rabjohn Behavioral InstituteMore clinics in Mansfield
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