Dermatology - Aurora Health Care
Dermatology • Manitowoc, WI
Ratings by platform
- WebMD, Vitals: Average rating of 4.8 to 5.0 out of 5 for specific dermatologists (e.g., Dr. Susan Keiler) (55 ratings on WebMD; 24 reviews on Vitals)
- Birdeye (Aurora Urgent Care): 4.3 out of 5 stars (180 reviews)
- Healthgrades (Aurora Medical Center-Manitowoc County): 74% patient recommendation rate (N/A)
What patients say
Patients praise
- High patient satisfaction with specific dermatologists (e.g., Dr. Susan Keiler)
- Providers described as knowledgeable, attentive, friendly, and thorough
- Effective treatment of skin conditions and rashes reported by many patients
- Professional and courteous staff mentioned in clinical settings
- General hospital satisfaction ratings exceeding national averages in some areas
Common complaints
- Reports of long wait times for appointments
- Occasional communication issues regarding diagnoses and instructions between staff and patients
- Concerns regarding clinical knowledge or treatment approaches in specific urgent care contexts
- Individual reports of dissatisfaction with staff interactions or administrative processes
In patients' words
"Dr.Keilor is great! She is attentive, personable and stays on top of my dermatology issues. I really appreciate her care!"
— Vitals patient review"Long wait time to get in for my apt... Dr. Keiler was nice, but not very talkative although she did answer questions. Her nurse was extremely professional and helpful."
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