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Medical Offices of Manhattan - Primary Care Physicians

Internal MedicineManhattan, NY

★★★★★4.8/522,783 reviews across 3 platforms

Ratings by platform

  • Zocdoc: 4.77/5 (21,612 reviews)
  • Yahoo Local (Upper East Side): 4.0 (124 reviews)
  • NobsMedSpaReviews (Upper West Side): 4.7/5 (1,170 reviews)
  • ComplaintsBoard: 1.0/5 overall reputation rating (1 review (plus 9 complaints listed))
  • Facebook: 76% recommend (299 reviews)

What patients say

Patients praise

  • Many patient accounts praise individual clinicians for being attentive, kind, and good at listening (e.g., bedside manner, explaining thoroughly).
  • Some reviews describe smooth visits and organized staff/scheduling, including positive appointment experiences.

Common complaints

  • There are reports of billing problems/complaints, including unauthorized or unexplained charges (BBB complaints page).
  • Some user reports criticize efficiency/experience (e.g., feeling rushed, needing to push for thorough care, or dissatisfaction after wasting time/money).
  • A complaints aggregation site reports low overall rating and many unresolved complaints.

In patients' words

"“Natalie Tran is amazing! ... very thoughtful and accommodating. Made the entire experience very smooth.”"

Yahoo Local (Upper East Side)

"“Dr. Janice Cristobal is an excellent physician. She takes the time to truly listen...”"

Yahoo Local (Upper East Side)

"“I tried calling the office for a refund, which they said they would administer ...” (billing/complaint context on the BBB complaints page)"

BBB Complaints - Medical Offices of Manhattan

"“Overall just a waste of time, money, and sanity after all I needed was a physical. I never even went back...”"

Reddit r/Upperwestside thread

"“Medical Offices of Manhattan has an overall reputation rating of 1.0/5 based on 1 reviews and 9 complaints...”"

ComplaintsBoard

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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