Stormont Vail Behavioral Health-Manhattan
Behavioral Health • Manhattan, KS
Ratings by platform
- Birdeye (Manhattan location specific): 2.6 out of 5 stars (5 reviews)
What patients say
Patients praise
- Isolated reports of positive nursing care within the broader health system
Common complaints
- Difficulties with scheduling and insurance billing issues
- Perceived lack of compassion or professionalism from some staff members
- Dissatisfaction with treatment approaches, including medication management and therapy effectiveness
- Feelings of being judged or humiliated during appointments
In patients' words
"Called twice to try and set up an appt, first time the lady said they didn’t take UHC... I asked if I could still make an appointment and talk to someone in person and she told me nothing would change in person so I said okay and she hung up."
— Birdeye Review"I saw Staci Jordan at 10am on November 19th, she questioned my OCD and said in the notes that I showed up to the appointment with "poor hygiene" and appeared "unkept and disheveled" because of my facial piercings. I feel embarrassed and humiliated."
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