
Essentia Health-Mid Dakota Bismarck Kirkwood Clinic
Medical Weight Loss • Mandan, ND
Ratings by platform
- Birdeye (Essentia Health-Mid Dakota Bismarck 9th St Clinic): 4.6/5 stars (422 reviews)
- Essentia Health (for individual provider Dr. John Erickstad): 5.0/5 stars (243 reviews)
- PainClinics.com (Essentia Health-Mid Dakota Bismarck Gateway Clinic): 4.9/5 stars (230 reviews)
- Healthgrades (Dr. Meghan Hendrickson, Mandan): 3.0/5 stars (2 reviews)
- Healthgrades (Dr. Dale Klein, Mandan): 4.0/5 stars (5 reviews)
What patients say
Patients praise
- Many patients praise the medical expertise, professionalism, and thoroughness of the physicians and medical staff
- Some locations noted for a welcoming and caring atmosphere, particularly in women's health and family medicine specialties
- Appreciation for staff responsiveness during critical care journeys like pregnancy
- Efficient, thorough, and attentive care reported by some patients for specific procedures or appointments
Common complaints
- Poor communication and follow-up on patient requests and insurance-related paperwork
- Staff at reception desks perceived as rude, unwelcoming, or lacking empathy
- Long wait times beyond scheduled appointment slots
- Administrative inefficiencies and billing concerns
- Occasional experiences of feeling rushed during appointments
- Perception of providers as indifferent or judgemental in isolated cases
In patients' words
"The past three appointments I have had in Bismarck with Essentia Health has been a horrible experience."
— Yelp reviewer"Dr Eberts was very thorough in his exam, and explained issues in great detail to my understanding. Thank you for the outstanding service."
— Patient testimonial for Gateway Clinic"I do not recommend Dr. Hendrickson because she comes off as indifferent, annoyed, and judgemental. Also, she doesn't explain things well."
— Healthgrades reviewer for a Mandan-based providerMore clinics in Mandan
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