Find a Walk-In Urgent Care Near You - ClearChoiceMD
Urgent Care • Manchester, VT
Ratings by platform
- UrgentCareMap: 4.4/5 stars (582 reviews (Hooksett/South Hooksett))
- BDIR: 4.2/5 stars (182 reviews)
- Better Business Bureau (BBB): Not provided (17 complaints over 3 years) (17 complaints in last 3 years)
What patients say
Patients praise
- Many patients report efficient and fast service for urgent needs
- Clinical staff, such as physicians and nurse practitioners, are often described as knowledgeable, thorough, and attentive in medical diagnosis
- Positive experiences with bedside manner and professional treatment by medical personnel at certain visits
Common complaints
- Billing issues, including unexpected charges, difficulty getting refunds, and disputes over copayments versus insurance coverage
- Concerns regarding office policies, such as the requirement to keep a credit card on file
- Complaints about unprofessional or dismissive conduct by some administrative and clinical staff members
- Potential for long wait times and understaffing issues during busy shifts
In patients' words
"Dr. Smirnioudis was thorough and attentive. He was able to quickly identify and diagnose my issue, when my PCP did not give me any answers just one day before. Thankful I followed my gut and went to this office to get the help I knew I needed."
— LocalityBiz review"This company is taking advantage of the lack of healthcare available in areas and charging people more times than they are authorized to so that they can make more money. It's dirty business and they know it."
— BBB complaint"Medical staff was helpful and knowledgeable. No issues there at all. My issue is with registration staff... When I asked about the credit card on file policy, was told it was a mandatory they keep my credit card on file and no treatment would be provided if I refused."
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