Northshire Campus Family Medicine | Health Services
Pediatrics • Manchester, VT
Ratings by platform
- Birdeye/Google: 2.5 out of 5 stars (48 reviews)
What patients say
Patients praise
- Some patients report attentive, kind, and professional care from specific doctors and staff members
- Positive experiences with specific providers who take time to listen to patient concerns
- Some appreciation for the facility's role in the community
Common complaints
- Difficulty scheduling appointments and long wait times for visits
- Unhelpful or rude front desk staff/administrative personnel
- Perceived lack of urgency or responsiveness in administrative protocols
- Inconsistent quality of care reported by some patients
In patients' words
"While the care from my primary care doctor is great, the front desk staff is consistently and often rude. I can't get a family member in for an important health concern for 9 months"
— Birdeye Review"I am so disappointed with their services. I had to wait 8 weeks for an appointment for severe headaches and neck pain; 6 months for a physical. My doctor is good and helpful, but getting seen is frustrating."
— A-Better-Place Review"He was Attentive, Kind, Caring and made me feel good. He absolutely DID NOT rush me like others Doctors do and he took his time to listen to me and resolve my issues. Thank you Northshire for turning things around"
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