Our Manchester Urgent Care Center in NH - Concentra
Occupational Health • Manchester, NH
Ratings by platform
- Yelp: 1.6 (23 reviews) (23)
- Apple Maps: 3.0 ((not stated in snippet))
- Facebook: 80% recommend (23 reviews)
- bdir.in (directory aggregate): 4.5/5 (472) (472)
What patients say
Patients praise
- Friendly, professional staff and supportive bedside manner
- Quick walk-in processing / short wait times for some services
- Clean, well-maintained facility
- Positive experiences with physicals/DOT or employment-related screenings
Common complaints
- Poor/“horrible” care and feeling unhelpful or uncaring
- Sub-par care and unfair billing complaints
- Long waits, especially when kept in back rooms or peak-hour traffic
- Inconsistencies in treatment quality depending on staff
In patients' words
"“Horrible, unhelpful, don't care about patients. Avoid this place.”"
— Yelp review snippet (CONCENTRA URGENT CARE - Updated July 2026)"“The staff was very nice… the front desk lady was extremely professional…”"
— OpenGovNY page – reviews excerpts"“My periodic physical… was a great experience… Everything was explained to me before it happened…”"
— OpenGovNY page – reviews excerpts"“The experience was very nice. The only suggestion I have is to not take patients to the back rooms to wait… I was told that I would be waiting an hour… [then] another hour.”"
— OpenGovNY page – reviews excerpts"“Failure to respond to 21 complaint(s) filed against business” and not BBB accredited (BBB profile)."
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