Nutrition and Food Services Home
Nutrition Services • Manassas, VA
Ratings by platform
- NursingHomeDatabase.com (Manassas Health and Rehab Center): 4 out of 5 stars (CMS rating) (7 complaints on record)
- Arbor Terrace Sudley Manor (Dining): 5.0 out of 5
- Indeed (General "Nutrition Services" employer): Mixed reviews (73 reviews)
What patients say
Patients praise
- High quality care and professionalism in specific settings
- Customized and nutrition-conscious menu planning
- Helpful, friendly, and knowledgeable staff interactions
- Success in meeting patient satisfaction and operational benchmarks
Common complaints
- Understaffing leading to delayed responses and gaps in care
- Poor management, lack of communication, and unorganized work environments
- Food quality issues (bland, cold, unappealing meals, or nutritional concerns)
- Administrative challenges including billing, discharge logistics, and staff turnover
In patients' words
"My mom loves the food. If she doesn't like something, they will customize it for her. I think she's well cared for."
— English Meadows Manassas Campus review"A persistent theme is understaffing, which shows up as delayed responses to call bells, slower turnarounds for routine needs, and occasional gaps in basic hygiene care."
— Lake Manassas Health & Rehabilitation Center review"SNVMC scored in the 91st percentile on patient satisfaction scores rating food service."
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