Manassas Health & Rehab Center - Commonwealth Care of Roanoke
Cardiac Rehabilitation • Manassas, VA
Ratings by platform
- CMS Overall Rating: 4 stars (not specified (Total 7 complaints on record))
- Various aggregate sites (Caring.com, Yelp, NursingHomeDex): 3 out of 5 stars (18 reviews (Caring.com); 9 reviews (MapQuest/Yelp))
What patients say
Patients praise
- Some experiences noted kind and attentive nursing and aide staff
- Isolated reports of high-quality rehabilitative care for specific patients
- Facility environment noted as clean by some visitors
Common complaints
- Reports of rough or impatient care from staff and CNAs
- Complaints about cleanliness and residents being left in soiled conditions
- Concerns regarding food quality and temperature, and missed meals
- Poor organizational management and communication with families
- Allegations of neglect during patient stays
In patients' words
"My mother was always dirty and in her dirty diaper. I changed her diapers. I had to give her a shower. I caught one of the aids and nurses telling my mother if she knew what was good for her she would keep her mouth shut."
— Caring.com / Yelp reviewer"This place is the best. My dad was here for months for rehab first and then Parkinson's & he was 91. The care that he was given here was so beyond anything I would have expected."
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