Cardiac Rehabilitation Services Prince William - UVA Health
Cardiac Rehabilitation • Manassas, VA
Ratings by platform
- Rehabs.com / ProjectKnow.com: 3.6/5 (3)
- Healthgrades (UVA Health Prince William Medical Center): 64% (patients who gave a rating of 9 or 10) (Not specified (based on HCAHPS data))
What patients say
Patients praise
- Recognition for medical care standards within the broader UVA Health system
- Some individual cardiologists receive high patient satisfaction ratings
- UVA Health Therapy Services Haymarket (separate department) recognized for exceptional patient experience
Common complaints
- Reports of front office staff being overwhelmed, distracted, and unapproachable
- Allegations of administrative issues including miscommunication, paperwork mix-ups, and premature closure of phone lines
- Complaints regarding billing practices and perceived unnecessary testing
In patients' words
"Several patients have reported issues with the front office, including miscommunication, paperwork mix-ups, and premature closure of phone lines. The front office staff is described as sometimes overwhelmed and distracted."
— UVA Health Cardiology Manassas reviews analysis"This place is a money grab if you do not have insurance. They will make you do unnecessary test just to get your money."
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