Westchester / Mamaroneck - PM Pediatric Care
Urgent Care • Mamaroneck, NY
Ratings by platform
- Birdeye: 4.0/5.0 (501 reviews)
- Solv Health: 4.7/5.0 (190 reviews)
- Facebook: 94% recommend (23 reviews)
What patients say
Patients praise
- Compassionate, kid-friendly, and knowledgeable medical staff/doctors
- Efficient, clean, and inviting facility designed for children
- Convenient availability on nights and weekends as an after-hours alternative to ERs
- Quick and thorough care for non-emergency pediatric illnesses and injuries
Common complaints
- Issues with check-in processes and patient profile management (e.g., duplicate profiles creating billing confusion)
- Occasional reports of long wait times in exam rooms or delays in receiving test results/radiology reports
- Some dissatisfaction with front desk staff performance and communication compared to medical staff
- Lack of multilingual (Spanish) support staff mentioned in some feedback
In patients' words
"We were the last patient of the night and [the doctor] treated my 4yo with such sweetness. She called this morning to follow up and check in on him. I highly recommend this facility."
— PM Pediatric Care website testimonials"My only complaint is the check in. Computer systems will create multiple profiles for your kids. Very frustrating when billing gets crossed, children get confused and you have start fresh each visit."
— Solv Health review"The medical staff was wonderful and very attentive to my daughter’s needs. The only downside was the receptionist at the front desk."
— Birdeye reviewMore clinics in Mamaroneck
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