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CVS Pharmacy at 805 Mamaroneck Avenue Mamaroneck, NY 10543

CVS Pharmacy at 805 Mamaroneck Avenue Mamaroneck, NY 10543

Pharmacy • Mamaroneck, NY

★★★☆☆2.5/55 reviews across 1 platforms

Ratings by platform

Yelp/MapQuest: Approximately 2.5/5 stars (based on Yelp data) (5 (specific to Yelp integration))

What patients say

Patients praise

Friendly, helpful, and professional service from specific pharmacy staff (e.g., Cheryl, Dennis, Jason)
Clean, well-organized, and well-stocked store environment
Efficient pharmacy service for many customers
Helpful sales staff (e.g., Yasmina)
Appreciation for the CVS rewards/coupon program

Common complaints

Understaffing and long wait times
Rude, unprofessional, or condescending behavior from some staff members and management
Difficulties with phone system and lack of responsiveness to calls
Issues with billing errors (e.g., double charging) and return policies
Frustration with mandatory self-checkout processes
Perceived high pricing for many goods

In patients' words

"This place is seriously understaffed. Respect to the people who work there I see that they are very hard workers but this place could definitely use a few more cashiers."

— Evan Leonard on LocalityBiz

"The staff are extremely rude. Especially the black woman pharmacist. She constantly screams at customers and has an attitude when you try and ask questions about your prescription which she refuses to answer."

— Shenice Rutherford-Maxton on LocalityBiz

"Good customer Service in Person only. No, depts Answer the phone when you call for another question. Everything Stupid Automated system. Needs Improvement."

— Danielle Ohare on LocalityBiz

"Cheryl, pharmacist and supervisor at CVS is par excellence. She is knowledgeable, experienced, efficient and concerned Dennis and Jason benefit from her expertise"

— Jacqueline Perry on LocalityBiz