Malibu Immediate & Urgent Care Walk-In Clinic - UCLA Health
Urgent Care • Malibu, CA
Ratings by platform
- Yahoo Local: 5.0 out of 5 stars (based on 2 reviews) (2 reviews listed on Yahoo Local)
- Healthgrades: Not explicitly stated (aggregated) (83 reviews listed on Healthgrades for the group practice)
What patients say
Patients praise
- Physicians described as compassionate, patient, and thorough
- Effective communication and respect for patient history (e.g., medical trauma)
Common complaints
- Allegations of unprofessional and aggressive administrative staff behavior
- Concerns regarding medical record accuracy and privacy (HIPAA)
- Reports of being denied urgent care service and being dismissed from the clinic
- Allegations of a lack of accountability and insular management environment
In patients' words
"Dr. McDermott is incredibly compassionate, patient, thorough, kind, and respectful. She was really understanding of my history of medical trauma / ptsd and adjusted her care accordingly."
— Jasmine S., Yahoo Local/MapQuest reviewer"The front desk and administrative staff at this clinic are severely mismanaged and display a troubling lack of professionalism and empathy. During a medical emergency, I was refused care and met with indifference. Instead of receiving medical attention, I was met with hostility."
— Anonymous reviewer, LocalityBizMore clinics in Malibu
Emergency Rooms & Urgent Cares - Pepperdine Community
Patients praise: friendly and caring staff · convenient location and hours.
Malibu Urgent Care
Patients praise: Professional and attentive medical staff, specifically Dr. Pike and Dr. Katz · Convenient access to comprehensive services like X-rays and lab tests on-site.
Find Therapists and Psychologists in Malibu, CA
Patients praise: compassionate and knowledgeable care · transformative therapy experiences.
Orthopedic Shoulder & Knee Surgeon | Malibu CA
Patients praise: High patient satisfaction ratings (typically 4.3–4.9 stars) · Knowledgeable and professional bedside manner.
Comparing your options?
Browse other Urgent Care clinics, or filter by state and specialty to compare patient ratings.