Malibu Rehabilitation Center
Physical Therapy • Malibu, CA
Ratings by platform
- Birdeye (for Summit Malibu Hills Treatment Center): 3.9 out of 5 stars (based on 76 reviews) (76)
- Rehab.com (for Summit Malibu Hills Treatment Center): 3.86 out of 5 stars (based on 43 reviews) (43)
- ConsumerAffairs (for Serenity Malibu): 5.0 out of 5 stars (based on 16 reviews) (16)
What patients say
Patients praise
- praise for supportive and caring staff members
- appreciation for personalized therapy and small facility size
- positive experiences with detox and recovery processes
- welcoming and home-like environment at some facilities
Common complaints
- allegations of negligence and inadequate medical supervision
- reports of hazardous facility conditions (e.g., water intrusion)
- lawsuits regarding wrongful death and patient safety violations
- criticism of staff competency and response to medical crises
In patients' words
"The staff from the 5 star chefs to the counselors were kind and supportive. Each had their own story to tell and greatly contributed to my healing."
— Birdeye (Review for Summit Malibu Hills Treatment Center)"Summit Malibu is an absolute nightmare disguised as a “rehab.” I’ve never seen such complete incompetence and negligence in my life. The staff are careless, untrained, and clearly more interested in appearances than actually helping anyone."
— Rehab.com (Review for Summit Malibu Hills Treatment Center)}},{quote:{citations:,confidence:"The lawsuit further alleges that the room allegedly did not have functioning smoke detectors … a condition that, if proven, would raise additional safety concerns in a region historically impacted by wildfires."
— Addiction/Recovery eBulletin (Lawsuit regarding Malibu Recovery Center)More clinics in Malibu
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