Malibu Rehabilitation Center
Orthopedics • Malibu, CA
Ratings by platform
- Rehab.com (for Summit Malibu): 3.9/5 stars (43 reviews)
- ConsumerAffairs (for Serenity Malibu): 5.0/5 stars (16 reviews)
- Recovery.com (for Seasons in Malibu): 4.5/5 stars (79 reviews)
What patients say
Patients praise
- Welcoming and homey environment
- Appreciation for individualized care and treatment approaches
- Helpful staff and clinical teams
- Effectiveness of programs for some individuals
Common complaints
- Allegations of facility maintenance issues, including water intrusion and deterioration
- Safety concerns regarding building standards such as potentially non-functioning smoke detectors
- Reports of medical negligence and incompetence
- Complaints regarding lack of documentation of medical issues
- Concerns about prioritizing appearances over patient care
In patients' words
"Summit Malibu is an absolute nightmare disguised as a “rehab.” I’ve never seen such complete incompetence and negligence in my life."
— Rehab.com review for Summit Malibu"Serenity was very welcoming and homey. It wasn't like other places where they're really strict. ... everyone from the kitchen staff to the maids was really warm and welcoming like family."
— ConsumerAffairs review for Serenity Malibu"The lawsuit further alleges that the room allegedly did not have functioning smoke detectors … a condition that, if proven, would raise additional safety concerns in a region historically impacted by wildfires."
— Addiction/Recovery eBulletin reporting on Malibu Recovery Center lawsuitMore clinics in Malibu
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