Walk-In Clinic & Urgent Care in Madison, AL | AFC
Urgent Care • Madison, SD
Ratings by platform
- Solv (American Family Care, Madison): 4.5/5 average (491 ratings) (116 reviews)
- Yelp (American Family Care Madison): 2.3/5 (80 reviews)
- AFC Urgent Care (Madison AL page): 5.0 rating (3820 reviews)
What patients say
Patients praise
- Generally positive clinical care and bedside manner reported by many patients
- Staff friendliness/professionalism and facility cleanliness noted in Solv reviews
- Convenient walk-in / same-day appointment access and easy checkout mentioned
- Some Yelp reviews highlight professionalism, thoroughness, and promptness in collecting samples/x-rays
Common complaints
- Low Yelp rating and dissatisfaction expressed about aspects of care/operations
- Issues with communication/follow-up (e.g., x-ray results not communicated; lab updates not received)
- Long waits reported in some experiences
- Administrative/billing complaints (e.g., rude/incompetent billing representatives)
- Wrong antibiotics reported in one review
In patients' words
""Overall a good experience.""
— Solv review excerpt (American Family Care, Madison)""Never told the results of an X -ray.""
— Solv review excerpt (American Family Care, Madison)""They also prescribed me the wrong antibiotics, causing me to have to return.""
— Solv review excerpt (American Family Care, Madison)""Billing representatives are very incompetent and rude.""
— Yelp review excerpt (AMERICAN FAMILY CARE - Updated July 2026)""At my last visit ... very professional, courteous, and thorough with my consultation.""
— Yelp review highlight (American Family Care Madison)""Waited 2 hours to be seen.""
— Loc8NearMe most recent reviews excerpt (American Family Care Madison)More clinics in Madison
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