Radiology - Madison Regional Health System
Radiology and Imaging • Madison, SD
Ratings by platform
- US News & World Report: 4 out of 5 (overall patient satisfaction) (N/A (based on HCAHPS inpatient survey data))
- MyCaringPlan (Home Health): 3.1 out of 5 (31 reviews)
What patients say
Patients praise
- Polite, courteous, and professional staff in specific departments
- Effective and clear communication from some medical providers
- Good overall patient satisfaction ratings in specific hospital care metrics (e.g., responsiveness, noise, doctor/nurse communication)
Common complaints
- Billing errors and high costs
- Long wait times for appointments
- Perceived issues with staff professional experience and attitude
- Dissatisfaction with communication regarding test results
In patients' words
"I was there for a CT scan. The staff was very polite and courteous. The CT technician was awesome. She made me feel at ease. All in all a good experience."
— Madison Regional Health System official website"I know from experience that they want to charge high dollar and give minimal service. I have billing errors, dosage errors, very long wait times for an appointment..."
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