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Healthcare - Madison, SD

Primary CareMadison, SD

★★☆☆☆2.4/57 reviews across 1 platforms

Ratings by platform

  • US News & World Report (Madison Regional Hospital): 90% of patients willing to recommend the hospital (not explicitly stated)
  • National Health Ratings: 4 stars (Home Health Agency quality rating) (19 completed surveys)
  • Vitals (Dr. Bernard F. Heilman): 2.4 out of 5 (7 ratings)

What patients say

Patients praise

  • high patient recommendation rates for hospital care overall
  • some reports of skilled and professional nursing staff
  • positive feedback for specific physicians regarding diagnosis accuracy

Common complaints

  • concerns regarding billing and financial services policies
  • complaints about long wait times for appointments
  • perceived issues with communication from medical staff regarding test results and prescriptions
  • isolated negative reports regarding ER staff interactions and bedside manner

In patients' words

"90% of patients at Madison Regional Hospital are willing to recommend this hospital to others."

US News & World Report

"I have billing errors, dosage errors , very long wait times for an appointment and the service people are all just out of school and think they know everything and give an attitude if you correct them."

Patient review on a-better-place.com

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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