Madison Regional Health System: Quality Healthcare, Close ...
Hospice Services • Madison, SD
Ratings by platform
- National Health Ratings: 4 out of 5 stars (Home Health Agency Quality) (19 completed surveys)
What patients say
Patients praise
- positive interactions with specific physicians and therapists
- well-appointed physical facility
- some reports of excellent patient care and successful recoveries
- high patient satisfaction scores specifically for their home health agency services
Common complaints
- billing and payment issues
- perceived unprofessionalism or lack of empathy from some staff
- long wait times
- concerns over quality of care and miscommunication regarding prescriptions
- frustration with administrative or organizational policies
In patients' words
"I know from experience that they want to charge high dollar and give minimal service. I have billing errors, dosage errors , very long wait times for an appointment and the service people are all just out of school and think they know everything..."
— A Better Place Review"The new building is very well appointed. Really like Dr Clem, he takes the time needed to understand why you are there and to solve for treatment. Great "bedside" manner."
— A Better Place Review"How do patients rate the overall care from the home health agency... 96% Would patients recommend the home health agency to friends and family... 97%"
— National Health Ratings (Home Health Agency)More clinics in Madison
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