Diabetes Management - Monument Health
Diabetes Education • Madison, SD
Ratings by platform
- Yelp (Monument Health Rapid City Hospital): 1.9/5 stars (55 reviews)
- Monument Health Rapid City Clinic (2805 5th Street): 4.7/5 stars (404 reviews (on Google/Birdeye))
- WebMD (Dr. Cheryl Fuller): 5/5 stars (1 review)
What patients say
Patients praise
- Patients report caring, attentive, and professional treatment from individual providers
- Diabetes care is highlighted for being available locally, reducing the need for travel
- Specialists and support staff, such as those in infusion or endocrinology, are described as helpful and empathetic
- Overall high satisfaction ratings at some specific clinic locations]},ratingsMentioned:[{rating:{citations:,confidence:
Common complaints
- Reports of billing errors and difficulties resolving them with the billing office
- Instances of perceived rudeness or unprofessional conduct by some staff members
- Documentation of formal regulatory non-compliance findings by the state, including issues related to patient rights and lab testing documentation
- General low ratings on some platforms reflecting a mix of experiences
In patients' words
"Dr Saini takes time and isn’t rushed. Very caring and concerned about her patients."
— Healthgrades patient review for Dr. Monaleze Saini"The nurses were amazing. I don’t know how I would have gotten through it without them... the nurses were singing and dancing the whole time, just to make me smile and not feel so [scared] about it."
— Monument Health patient story (Kili)"They were trying a new girl and she was very good but the women training her was not! She consistently picked my brain surgery scar many times with long fake finger nails as if I was a practice dummy... but was very ruff and rude."
— Birdeye patient review for Monument Health Rapid City ClinicMore clinics in Madison
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