Cardiac Rehabilitation - Madison Regional Health System
Cardiac Rehabilitation • Madison, SD
Ratings by platform
- US News & World Report: 4 out of 5 stars (US News Patient Experience Score) (N/A)
- Healthgrades: 66% Patient Experience Rating (N/A)
- Facebook: 86% Recommend (31 reviews)
What patients say
Patients praise
- Appreciation for modern, well-appointed facilities
- Individualized care and positive interactions reported in the Rehabilitation department
- Praise for some clinical staff, nurses, and physical therapists for being caring and professional
- Majority of Facebook reviewers (86%) recommend the facility
Common complaints
- Concerns regarding billing transparency and high costs
- Reports of unprofessional staff or poor bedside manner in some departments
- Difficulties with administrative processes, such as prescription refills and communication
- Perception of a 'clique-y' or closed-off work culture (employee reviews)
- Past patient dissatisfaction with provider communication and diagnostic explanations
In patients' words
"During the 13 years we have been clients, Madison Hospital Rehab has earned our highest commendation. Our therapists are great at individualizing."
— Madison Regional Health System Rehab patient testimonial"I’ve had to call them 5x, ran to the local pharmacy 4x times, and 6 hours later they finally tell me they did not send my prescription in."
— Patient review (a-better-place.com)More clinics in Madison
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