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Atrium Health Navicent Primary Care Internal and Family Medicine ...

Primary CareMacon, GA

★★★★☆4.2/546 reviews across 3 platforms

Ratings by platform

  • Healthgrades (specific provider): 3.6 out of 5 stars (9 ratings)
  • WebMD (specific provider): 4.5 out of 5 stars (35 ratings)
  • ComplaintsBoard (overall organization): 1.0 out of 5 stars (2 reviews and 3 complaints)

What patients say

Patients praise

  • Kind and attentive staff
  • Thoroughness of some physicians in discussing concerns
  • Convenient in-office lab services
  • Short wait times reported by some patients

Common complaints

  • Unresolved billing and credit reporting issues
  • Perceived indifference or apathy from medical staff
  • Feeling dismissed or minimized regarding health concerns
  • Communication challenges regarding bills and medical history

In patients' words

"I had a great experience. All the staff were very kind! Laura NP spent a lot of time talking to me and made sure everything was taken care of during my visit."

LocalityBiz Review

"After various complaints I have had of being in chronic pain and blood tests and urine tests showing up abnormal levels, I was minimized, told its probably just a headache or anxiety and no further treatment or testing has been done."

ComplaintsBoard Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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