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Primary Pediatrics | Serving Middle Georgia with 5 Locations

PediatricsMacon, GA

★★★★☆3.8/5231 reviews across 1 platforms

Ratings by platform

  • Birdeye: 3.8 out of 5 stars (231 reviews)

What patients say

Patients praise

  • Appreciation for specific doctors (e.g., Dr. Cawley, Dr. Ford, Dr. Smith)
  • Availability and utility of after-hours care services
  • Friendly and professional nursing and support staff
  • Convenience of locations

Common complaints

  • Long and extended wait times for scheduled appointments
  • Difficulty with administrative and billing department communication
  • Perception of rushed examinations during busy periods
  • Crowded waiting areas

In patients' words

"At our second appointment, we waited over an hour to be seen. After that wait, we weren’t seen by the pediatrician we had scheduled with... no one explained why the change had been made."

Birdeye review

"The very best thing I love about this place is their after-care hours."

Primary Pediatrics website testimonial

"I find it absolutely ridiculous that I’ve called every branch trying to reach an office manager, because the billing department never answers the phone, AND STILL CANNOT GET A CALL BACK."

LocalityBiz review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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