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Downeast Medical Associates Inc. | Machias, ME | Booking logo

Downeast Medical Associates Inc. | Machias, ME | Booking

NeurologyMachias, ME

★★★☆☆2.5/511 reviews across 1 platforms

Ratings by platform

  • Birdeye (for Down East Community Hospital ER): 2.5 out of 5 stars (11 reviews)
  • Healthgrades (for Down East Community Hospital): 72% rated 9 or 10, 75% would recommend (Based on HCAHPS survey data (Hospital level))

What patients say

Patients praise

  • Some patients report professional and kind care from nurses and doctors
  • Efficient experiences noted by some emergency room visitors
  • Positive remarks about specific physicians being thorough and capable

Common complaints

  • Long wait times in emergency room
  • Patients feeling unheard or dismissed by medical staff
  • Perceived condescending behavior from some providers
  • Concerns about diagnostic accuracy in urgent care settings

In patients' words

"Went there last night for a laceration to my head, sat in waiting room head bleeding for two hours without being seen... Disgraceful!!!"

Birdeye user review

"I was so grateful to have such excellent care at the Machias Down East Hospital E.R. today. From ALL of the nurses to the Doctor who attended to me, they ensured great quality of care."

Birdeye user review

"Dr. Rock is very thorough, pleasant, and obviously capable. She is an excellent physician, and I trust her judgment and advice."

Healthgrades user review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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