Surgical - Down East Community Hospital
General Surgery • Machias, ME
Ratings by platform
- Birdeye/Google: 3.1 out of 5 stars (89 reviews)
What patients say
Patients praise
- Positive patient feedback regarding surgical outcomes and staff professionalism
- Recognition for outpatient surgery experience quality by the Women's Choice Award in 2022
- Strong performance in surgical infection prevention measures like antibiotic timing and blood clot prevention
Common complaints
- Reports of chronic staffing shortages leading to concerns about patient safety and staff morale
- Inconsistent publicly reported patient experience data for surgical services
In patients' words
"My surgery was about a year ago... Surgeon did a great job. The night nurse... was so very kind... everyone went above and beyond!"
— Birdeye Review"Nurses and technicians at Down East Community Hospital are holding rallies... to call attention to the chronic staffing shortage... that they say is a safety issue."
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