Office Locations – Down East Community Hospital
Family Practice • Machias, ME
Ratings by platform
- Birdeye: 3.1 out of 5 stars (89 reviews)
- WebMD: Not explicitly aggregated, but includes negative individual sentiment (1 review)
- Homefacts: 71/100 (Overall Hospital Rating) (205 survey responses)
What patients say
Patients praise
- Professional and caring staff (nurses and surgeons)
- Effective communication with doctors and nurses reported by many patients
- Generally positive experiences with emergency and surgical care services
- Cleanliness and helpful discharge instructions rated favorably by a majority of respondents
Common complaints
- Concerns regarding organizational structure and doctor turnover
- Worse than expected clinical ratings in some areas such as mortality for specific conditions (sepsis, COPD, pneumonia)
- Noise levels at night reported in some patient satisfaction surveys
In patients' words
"A Special thank you to all the staff at Down East Community hospital. My surgery was about a year ago... everyone went above and beyond!"
— Birdeye Review"Terrible I've lived in Machias for 10+ years they never have anything together top doctors have quit and started there own practices"
— WebMD ReviewMore clinics in Machias
Down East Family Practice
Patients praise: Professional and friendly staff in many departments · Effective surgery outcomes and recovery care.
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