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Mental Health ServicesLynnwood, WA

★★★☆☆3.0/547 reviews across 3 platforms

Ratings by platform

  • rehab.com: 2.95/5 stars (22 reviews)
  • Yelp/MapQuest: 2.0/5 stars (5 reviews)
  • addictionhelplineamerica.com: 3.2/5 stars (20 reviews)

What patients say

Patients praise

  • Some patients report positive experiences with specific counselors
  • Helpful and understanding individualized care reported by some patients

Common complaints

  • Unprofessional and rude front desk staff
  • Difficulty scheduling appointments via phone
  • Perceived poor quality or lack of engagement from counselors
  • Long wait times and inefficient intake processes
  • Concerns regarding communication and professionalism

In patients' words

"The front desk female who answered the phone... is so rude, disrespectful, uncooperative and unprofessional."

Online patient reviews

"I love my counselor here! His name is Marc. He's been Very kind, Helpful, understanding..."

Yelp review by Vic L.

"Terrible quality of counselors... This place is a joke that isnt funny."

Online patient review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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