School Based Health Centers - Family Health Center of Worcester
School-Based Health Clinics • Lynn, MA
Ratings by platform
- Vitals: No public ratings/reviews found on specific Vitals page (0 reviews)
- Glassdoor: 2.8/5.0 stars (employee reviews) (27 reviews)
What patients say
Patients praise
- Important primary and preventative care resource for students and vulnerable populations
- Convenient access to care within school environments
- Comprehensive range of services, including mental health, dental, and immunizations
- Staff dedicated to the organization's community mission
Common complaints
- Poor communication and difficulty reaching staff
- Long wait times and appointment cancellations/delays
- Concerns regarding quality of care and unprofessional staff demeanor
- Reports of bias or discrimination in patient interactions
- Organizational instability, including staff layoffs and resignations affecting care capacity
- Negative experiences specifically reported for dental services
In patients' words
"It’s good to know that the nurses care more about not just your health, but also your personal issues."
— Spectrum News 1 (student perspective)"Don't bother getting any dental work done here. They will destroy your teeth."
— LocalityBiz (patient review)"Many patients have expressed frustration with the health center's poor communication and lack of attention to their medical needs."
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