Pediatric Care In Lynn, MA | Children's Health Services
Pediatrics • Lynn, MA
Ratings by platform
- Birdeye (for Lynn Community Health Center): 2.6 out of 5 stars (274 reviews (as of May 2026))
- Healthgrades (for Dr. Christopher Chen): 3.6 out of 5 stars (likelihood to recommend)
What patients say
Patients praise
- Attentive and caring primary care providers and medical staff
- Effective support for specific health programs such as sobriety and WIC nutritional programs
- Affordability due to sliding fee scales for qualifying patients
- Some doctors are described as warm, intelligent, and highly trusted by families
Common complaints
- Long wait times and delays in scheduling appointments
- Communication difficulties, including unreturned calls and disconnected lines
- Frustrations with administrative processes and billing/insurance coordination
- Rude or indifferent customer service from some staff members
In patients' words
"My doctor primary care is Dr. Whiteman his assistant Colleen my therapist is Lisa... always always help and go above and beyond... thank you Dr. Whiteman for always listening to me."
— Josh Gauthier, March 15, 2026"Dr Chen has such a warm personality and is absolutely wonderful with kids. ... He is a very intelligent man who I trust with my kids."
— Healthgrades patient review"They constantly make appointments without your consent, don’t call during the time slot or even the day of the appointment."
— LocalityBiz patient reviewMore clinics in Lynn
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