Ophthalmology in Lynn, MA - Primary Care | Specialists
Optometry/Eye Care • Lynn, MA
Ratings by platform
- Combined doctor review platforms (e.g., WebMD, Healthgrades): 4.3 out of 5 stars (average for the area) (2209 total reviews across various providers in the area)
What patients say
Patients praise
- Kind, compassionate, and attentive medical providers
- Efficient and emergency-accommodating services (specifically Dr. Neil Gross)
- Clear and professional communication from doctors
- Effective surgical outcomes for vision retention
Common complaints
- Unprofessional and rude staff behavior
- Long wait times in waiting rooms
- Inaccurate prescription glasses services
- Difficulties with appointment scheduling/cancellation issues
In patients' words
"Dr. Gross and his staff are truly the best! Always so kind, and when I had an eye emergency, he fit me in that very same day. He has a lifetime patient in me."
— Healthgrades user review for Dr. Neil Gross"Worst place ever. It is absolutely true that the employees here HATE their job. You will never get a smile out of them... Good glasses, abyssmal service."
— Unilocal user review for Bay State Eye AssociatesMore clinics in Lynn
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