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Mental Health Counseling & Treatment in MA | Psychiatry & Therapy

Mental Health ServicesLynn, MA

★★★☆☆3.2/5525 reviews across 6 platforms

Ratings by platform

  • Birdeye (Eliot Tri-City Community Behavioral Health Center): 2.8/5 (37)
  • Birdeye (Lynn Comprehensive Treatment Center): 3.4/5 (62)
  • TrustReviewers.com (Psychiatric Associates of Lynn): 2.1/5 (32)
  • TherapyDB (Thriveworks Counseling & Psychiatry Salem): 4.7/5 (62)
  • LifeStance Health (Lynnfield location): 4.9/5 (58)
  • Birdeye (Lynn Community Health Center): 2.6/5 (274)

What patients say

Patients praise

  • Compassionate and attentive clinicians/providers
  • Effective support for sobriety and addiction recovery
  • Culturally competent and trauma-informed care in some settings
  • Personalized treatment plans for anxiety, couples therapy, and child therapy

Common complaints

  • Long wait times for appointments and in waiting rooms
  • Difficulties with front desk and administrative communication, including unanswered calls
  • Concerns regarding staff behavior, unprofessionalism, or lack of empathy
  • Issues with billing and insurance prior authorizations

In patients' words

"These clinicians are extremely trauma informed and culturally competent. I feel no judgement when speaking with them. The level of care I’ve received here is amazing."

Eliot Tri-City Community Behavioral Health Center reviewer

"Front desk staff is extremely rude and unhelpful. They never answer the phone and it causes a serious issue when trying to schedule an appointment. The wait time is typically an hour."

Psychiatric Associates of Lynn reviewer

"My doctor... always always help and go above and beyond... thank you Dr. Whiteman for always listening to me."

Lynn Community Health Center reviewer

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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