Mass General Brigham Imaging, Lynn Community Health ...
Diagnostic Radiology/Imaging • Lynn, MA
Ratings by platform
- Birdeye: 2.6/5 (274 reviews (as of May 2026))
- UrgentCareMap.health: 2.2/5 (70 reviews)
What patients say
Patients praise
- some patients praise specific providers for being attentive and helpful
- appreciation for the quality of medical care from certain clinicians
- supportive environments for specific programs like sobriety and addiction treatment
Common complaints
- long wait times for appointments and at facilities
- difficulties reaching staff by phone and poor call center experiences
- billing issues and surprise charges
- perceived lack of communication or unresponsiveness from providers
- unprofessionalism or lack of empathy from some staff members
In patients' words
"They have been helpful and never gave up helping me. Treated me fairly and equally. I didn't feel uncomfortable. Very supportive."
— Patient regarding addiction treatment services"The staff here at the Urgent Care are amazing. My pcp is usually hard to get ahold of and appointments that I would need urgently are always a long ways off BUT the staff here has always taken care of me"
— Patient feedback for MGB Health Center in Lynn"They constantly make appointments without your consent, don’t call during the time slot or even the day of the appointment. I’ve had to call back 3-4 times before someone answers the phone."
— Patient feedback for Lynn Community Health CenterMore clinics in Lynn
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