Autism Therapy Center in Ludlow, MA - Autism Care Partners
Occupational Therapy • Ludlow, MA
Ratings by platform
- Beaming Health: No ratings yet specifically for the Ludlow center (0)
- ABA Navigator: 3.8/5 (50 reviews (aggregate for Massachusetts))
What patients say
Patients praise
- Some staff members recognized as helpful and empathetic by families
- Comprehensive range of services offered in one location (ABA, Speech, OT, Diagnostic)
- Commitment to family engagement and resource acquisition mentioned in company literature
Common complaints
- Reports of poor communication and unprofessionalism
- Concerns regarding staff training and experience levels
- Allegations of a toxic workplace culture affecting staff and potentially children
- Issues with management accountability and transparency
- Specific parent complaints regarding care consistency and administrative follow-up
In patients' words
"They have lack of communication and time Managment for the children to start services are unprofessional. However there is one lady who is amazing and always helps the parents and that is Ms. Angelica."
— ABA Navigator review"Very toxic , lots of gossip and leadership is incapable of taking accountability and being transparent with their employees... kids barely ever get the proper services due to the staff not properly trained..."
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