West Texas Pediatrics: Pediatric Care
Pediatrics • Lubbock, TX
Ratings by platform
- Birdeye: 4.6/5 stars (98 reviews aggregate)
- Facebook (internal): 96% recommend rate (52 reviews)
What patients say
Patients praise
- Doctors and nurses are described as caring, experienced, and attentive
- Appreciation for the after-hours nurse line and availability of medical advice
- Staff often credited with going above and beyond to assist patients, even regarding administrative/insurance challenges
- Patients rarely feel rushed during appointments
Common complaints
- Reports of administrative issues, including cancelled appointments without notification
- Complaint regarding lack of follow-up from on-call physician
In patients' words
"Awesome, caring Doctors and nurses!"
— Birdeye review"Dr. Landry takes her time to listen to all of my concerns and works for getting an accurate diagnosis."
— LocalityBiz review"The front office is horrible and will cancel appointments without letting you know. The oncall doctor never returned my phone call when my daughter was..."
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