Comprehensive Eye Care in Lubbock, TX | West Texas Eye
Optometry • Lubbock, TX
Ratings by platform
- Yahoo Local: 2.5/5 (32)
- WebMD: 1/5 (1)
What patients say
Patients praise
- Praise for specific doctors and medical outcomes (e.g., surgeries, treatment quality)
- Some patients report friendly and helpful interactions with medical staff
- High-quality aesthetic and ophthalmological services reported by long-term patients
Common complaints
- Poor office communication and follow-up regarding prescriptions and appointments
- Disorganized front desk staff and long wait times
- Concerns regarding billing practices and insurance coverage transparency
- Allegations of disrespectful behavior by some medical staff
In patients' words
"They are the most incompetent people I've ever dealt with in any medical office. Watch them on their estimates for services."
— Yahoo Local (Reviewer T P)"Dr. Jay Bradley and his associates have treated me like family for the last year. Not only is Dr. Bradley my ophthalmologist, but I visit the Aesthetic Center routinely."
— Yelp/Yahoo Local (Reviewer Joy T)More clinics in Lubbock
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