Obstetrics & Gynecology (Ob/Gyn) - Texas Tech Physicians
Obstetrics & Gynecology • Lubbock, TX
Ratings by platform
- WebMD Care (Dr. Dana Phillips): 4.5 out of 5 stars (based on 24 ratings) (24 reviews)
- Birdeye (Center for Fertility and Reproductive Surgery): 4.8 out of 5 stars (16 reviews)
- WebMD Care (Dr. Susan Devine): 5.0 out of 5 stars (based on 13 ratings) (13 reviews)
What patients say
Patients praise
- Compassionate and empathetic care from medical teams
- Professionalism of nursing and front desk staff
- Thorough explanations of conditions, procedures, and treatment plans
- Effective communication and responsiveness to patient questions
- Supportive environment during prenatal and fertility care journeys
Common complaints
- Occasional delays in scheduling appointments or receiving callbacks
- Reports of long wait times for follow-up appointments
- Some patients have described specific physicians as having a cold or curt bedside manner
- Isolated, serious complaints regarding clinical decision-making or communication during labor and delivery
In patients' words
"Dr. Phillips has been able to answer ALL of our questions and guide us through this brand new experience. She takes her time talking to us for each of our appointments and we always feel confident our new baby is in good care."
— LocalityBiz (Texas Tech Physicians OB/GYN Southwest)"This was, by far, the worst experience I have ever had with a doctor. It is nearly impossible to schedule a follow up appointment with her that is not less than 6 months away. She is rude and very cold when it comes to discussing health issues."
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