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Lubbock Family Medicine: Dr. Michael Mendez, MD

Family MedicineLubbock, TX

★★★★★4.7/5569 reviews across 5 platforms

Ratings by platform

  • Healthgrades: 4.6/5 stars (71 reviews)
  • U.S. News & World Report: 5/5 stars (89 ratings)
  • Birdeye: 4.6/5 stars (345 reviews)
  • Vitals: 4.7/5 stars (22 reviews)
  • WebMD Care: 5/5 stars (42 ratings)

What patients say

Patients praise

  • Attentive and thorough listening to patient concerns
  • Friendly, approachable, and professional demeanor
  • Efficient appointment availability and wait times
  • Knowledgeable and clear communication of medical information

Common complaints

  • Difficulty with administrative tasks (e.g., referral follow-ups, phone responsiveness)
  • Reports of rude or disorganized staff assistance
  • Inconsistency in scheduling or communication regarding appointments

In patients' words

"I’ve been a patient of Dr. Mendez for 10+ years. I highly recommend him as a PCP. Easy to get an appt & always in and out within an hour or less. He is down to earth, easy to talk, and friendly...just a good ol’ west Texas guy!"

Healthgrades Review

"Doctot does not seem sure of himself. Also, assistants are rude and confusing. Put me in a back room where temperature was below zero felt like. One assistant called me to come in one day and next day another assistant called me not to come in, to be referred. They will leave you hangin."

Vitals Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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