Mental Health Services in Los Angeles
Mental Health Services • Los Angeles, CA
Ratings by platform
- Better Business Bureau (Happier Living): 1.08/5 (114)
- Birdeye (Kaiser Permanente): 2.7/5 (94)
- Yelp (Kaiser Permanente): 2.4/5 (55)
- Birdeye (Hollywood Mental Health Center): 2.5/5 (74)
- Birdeye (Pacific Mind Health): 4.8/5 (109)
- Yelp (Happier Living): 1.8/5 (664)
- Yelp (Ketamine Clinics Los Angeles): 4.5/5 (171)
What patients say
Patients praise
- Compassionate, knowledgeable, and supportive clinicians
- Effective specialized treatments like ketamine infusion and TMS therapy
- Strong patient-provider relationships in intensive programs
- Importance of social support and material resource coordination
Common complaints
- Billing issues and insurance coverage confusion
- Long wait times for appointments and responses
- Difficult-to-reach customer support or administrative staff
- Staff professionalism and communication concerns
- Inconsistent quality of care across different providers
In patients' words
"They are impossible to reach, their website client portal didn't work, they give a phone number for contact that you can't leave a message on."
— BBB Review (Happier Living)"Interviewees noted material interventions (e.g., safe and long-term housing) and interpersonal programmatic aspects (e.g., relationships between clients and their providers...) to be the most beneficial elements."
— PMC Study on Los Angeles County FSP program"She pays attention to every detail regarding my mental condition and is very flexible, so we can meet more often or rarely."
— Birdeye Review (Pacific Mind Health)"I found this program relies on forcing patients to endure practitioners reading the text from their slide decks to profoundly bored patients."
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