Orthopedics | Los Alamos, NM
Orthopedics • Los Alamos, NM
Ratings by platform
- Los Alamos Medical Center (Provider page): 4.9/5 stars (13 reviews)
- Healthgrades (Dr. Tania Pence): 4.4/5 stars (8 reviews)
- Vitals (Dr. Ronald Wheeler): 3.0/5 stars (14 reviews)
- Vitals (Dr. Tania Pence): 3.7/5 stars (7 reviews)
What patients say
Patients praise
- thorough and clear explanations of diagnoses and treatments
- perceived clinical competence and surgical skill
- professional and personable demeanor noted by many patients
- effective coordination of treatment plans including physical therapy
Common complaints
- perceived lack of empathy or abrupt bedside manner by some providers
- long wait times for appointments
- billing and scheduling staff issues
- inconsistent patient experiences
In patients' words
"Had a ganglion cyst that Dr Wheeler quickly identified and set up a course of action... follow up care was great! I would definitely recommend him."
— Vitals (Dr. Ronald Wheeler)"She is the sweetest Doctor I have ever met. Her bedside manners were so soothing and very kind"
— Vitals (Dr. Tania Pence)"Dr. Wheeler was very abrupt and showed no empathy. ... Felt he left me hanging."
— Vitals (Dr. Ronald Wheeler)"I gave her a 4 star instead of 5 because I had a problem with her billing staff. Dr. Pence, herself is an excellent surgeon and did an outstanding job on my shoulder."
— Healthgrades (Dr. Tania Pence)More clinics in Los Alamos
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