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Primary Care Providers | Los Alamos & Espanola, NM

Internal MedicineLos Alamos, NM

★★★★☆3.5/5163 reviews across 4 platforms

Ratings by platform

  • CMS HCAHPS (Los Alamos Medical Center): 3/5 stars (116 surveys)
  • Healthgrades (Dr. Robert McClees): 4.4/5 stars (10 reviews)
  • US News (Dr. Mustapha Abouda): 5/5 stars (35 reviews)
  • WebMD (Dr. Paul Daly): 5/5 stars (2 reviews)

What patients say

Patients praise

  • Physicians praised for being skilled diagnosticians and active listeners
  • High patient satisfaction for specific primary care practitioners
  • Many providers are noted for clear explanation of conditions and treatments
  • Convenient access to care and acceptance of new patients for some doctors

Common complaints

  • Complaints regarding hospital billing practices and unexpected charges
  • Difficulties with navigation and signage within facilities
  • Reports of poor communication from medical staff in hospital settings
  • Concerns regarding responsiveness to patient inquiries after discharge

In patients' words

"A very skilled diagnostician! He is very focussed on figuring out what troubles you & getting help & healing."

Healthgrades user review for Dr. Robert McClees

"My complaint is with the ER Physician and Anesthesiologist whose services I was provided by Los Alamos Medical Center... they greedily took my insurance company's payment and additionally are balance billing me for the rest of their exorbitant rates."

Patient review on hospitalstats.org

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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