Pediatrics at PeaceHealth St. John Medical Center
Pediatrics • Longview, WA
Ratings by platform
- US News Patient Experience Score: 3 out of 5
- Medicare.gov (overall hospital): 69% rating of 9 or 10
- US News Doctor-Specific Patient Experience Ratings: 5/5 (8 and 5 respectively)
What patients say
Patients praise
- many individual pediatricians affiliated with the hospital receive high patient satisfaction ratings (often 5/5)
- doctors frequently praised for thoroughness, ability to answer questions, and provider attitude
- several pediatric providers recognized as Patients Top Choice by review platforms
Common complaints
- concerns about blood draw procedures and needle frequency during inpatient stays
- reports of poor communication and impersonal treatment of mental health patients in primary care settings
- complaints regarding inaccurate or fabricated information in after-visit summaries
- frustration with inflexible appointment agendas and perceived lack of patient voice
In patients' words
"They treat mental health patients (@primary care) like we don't have a voice. Also, the after visit summaries are b.s.. They put stuff in the reports I've never said."
— Birdeye reviews for PeaceHealth St. John Medical Center"Was told I could ONLY talk to dr about back pain and nothing else. It was surreal. I walked out."
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