Cowlitz Family Health Center
Family Medicine • Longview, WA
Ratings by platform
- Birdeye (aggregating Google reviews): Approximately 2.0 to 2.1 stars (216 reviews (combined))
- Rehab.com: 2.3/5 stars (172 reviews)
What patients say
Patients praise
- Some patients report caring and helpful staff/providers
- Helpful phone interactions with specific administrative personnel
- Strong financial accountability and transparency as a nonprofit organization
- Positive experiences in specific programs (e.g., substance abuse counseling)
Common complaints
- Long wait times for appointments (1-3 months)
- Difficulties with appointment scheduling and cancellations
- Perceived lack of compassion or unprofessionalism from some staff/providers
- Challenges accessing specialty referrals
- Complaints about being overworked/understaffed facilities
- Issues with patient communication/administrative hurdles
In patients' words
"Refused to give a dermatologist referral... office lied about calling to cancel said appt 30min before it time. Discovered it had been canceled when arrived to check in because "the provider wasn't in the office," so appt rescheduled another 1.5 months out."
— Birdeye User Review"I have had nothing but great experiences with the staff here. The doctors and PAs are awesome, the nurses are kind and caring, the front desk has a sense of humor."
— MapQuest/Yelp User Review"The few staff members it had were very nice but too understaffed... I got sick from the moldy community coffee pot. My food got stolen and it was a complete waste of time."
— LocalityBiz User ReviewMore clinics in Longview
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